Xtreme Earth wants to sell you quality products at great prices so that you will recommend us to all of your friends and colleagues! We will always endeavor to provide you with a speedy and hassle free experience backed by our responsive and attentive customer support, and we will never intentionally stray from this undertaking.

Satisfaction Guarantee

All Xtreme Earth sales come with a 100% satisfaction guarantee! If you are not totally happy with your purchase when you receive it, simply notify us straight away, and return your purchase to us within 15 working days and we will refund the purchase price of the goods in full. For health and safety reasons all goods must be unused and in the condition you received them.

Simply;

  • email us at support@xtremeearth.com.au within 10 working days of the receipt of your goods, advising us of the problem, and your intention to return the goods.
  • We will allocate a return number and give you the returning address via an email.
  • Please include a copy of the Tax invoice/receipt with goods to be returned and mail.
  • Xtreme Earth will refund the purchase price of the goods in full within 5 working days of receiving them. Please note that the cost of shipping should be paid for at the time of sending by the sender.